Return policy

If there is an issue with your order, please email [email protected] and we will assist you. To learn more about our specific refund and return policy, please see below.

Policy terms

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.

Refunds (if applicable)

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at [email protected] with photos of wrong/damaged items and we’ll sort that out for you.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Refunds, like original payments, will be processed by Shopify or PayPal.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Exchanges

We can only replace items free of charge if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and we will help arrange shipping. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We make everything on demand, so requesting a size exchange would mean producing an entirely new product. Because of that, our return policy doesn’t cover products ordered in the wrong size.

Other questions?

Any other questions or concerns, please email us at [email protected]. Thank you.